This one’s for the phone operators out there. Written and sung by John Flansburgh of They Might Be Giants, ‘Operators Are Standing By’ is the seventh track on the band’s 1999 album Long Tall Weekend. Like ‘Minumum Wage’ nine years earlier, ‘Operators…’ is an upbeat track dedicated to those who work in crappy office jobs on a low income and loathe each day that comes. It’s much more specific than ‘Wage’ however, just because there are actual employees of a specific role involved in the lyrics, rather than the grand statement that ‘Wage’ presents in its bluntness.
The track paints a picture of these phone operators, all assumed to be women if we’re to also go by what the lyrics say, who are doing almost everything except the job they’re supposed to be doing. In order of mention, they smoke cigarettes, drink coffee, bounce their shoes off the end of their feet, wish they could go home, poke holes in the ceiling tiles, make jokes about their old boyfriends and days gone by, talk about their portrayal on the TV, and pass round a picture of a Möbius strip. This is all brought to a halt when the boss comes in with a “That’s enough talking, ladies” warning. Only for a moment though as they resume not working and wishing to be anywhere else.
The song’s a short one, only about a minute and 20 seconds in length, but there’s a lot on here to latch onto. I particularly enjoy Flansburgh’s vocal take. The tone of it and the sort of tape-echo effect on there. The low end throughout sounds massive. Whoever’s decision that was to make it so should get some props. Whenever the kick drum and bass guitar come into, there’s a very booming tone that occurs. Maybe there’s some extra percussion hidden in the mix somewhere that adds to that. And it’s all delivered with this swinging tempo. Can’t help but sway and click my fingers to the beat with this one. Won’t be the first song TMBG fans would recommend to you. But I’m here saying right now that it’s worth a shot.